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По юридическим причинам "Условия обслуживания" предоставлены только на английском языке.

Personal Service Plan Terms and Conditions

This is an Agreement between TelphinUSA Inc. and the Customer (a.k.a. "you") for the provisioning of Telephone Communications Services ("Service"). This Agreement is both for the Service itself and any devices that TelphinUSA may send you in the process of delivering that Service. To sign up for TelphinUSA's Service, you must read, understand, and agree to the terms and conditions of this Agreement. If you are not of legal age, or if you have not read this Agreement in full, or if you do not agree with anything in this Agreement, you cannot subscribe to TelphinUSA's Service. If you have already done so, you have to cancel the Service immediately. To cancel the service, call the TelphinUSA number or send an email to the address listed on our web site at www.telphinusa.com.

1. Term of Agreement

This Agreement goes into effect on the day you subscribe to TelphinUSA Service. It remains in effect until the last day of the month in which either you or TelpinUSA terminates the Agreement.

2. Payment

You agree that, at commencement of this Agreement, you will pay for all applicable Setup Fees and Monthly Charges. The Monthly Charge for the month after commencement will be prorated for the number of days remaining in that month. On the first day of each subsequent month, you will pay the Monthly Charges for the entire upcoming month. On the last day of each subsequent month, you will be receive an invoice by email for any additional charges accumulated by you during that month. You will pay for those charges within 15 days of receiving the invoice. All of your payments will be made by valid credit card or Pay Pal account. You authorize TelphinUSA to automatically bill the Credit Card for the first payment and the subsequent Monthly Charges. You agree that it is your responsibility to ensure that the Credit Card or Pay Pal information is current and accurate at all times (for example, if the card is lost or stolen and you get a replacement with a different card number, you will contact TelphinUSA and provide the new card number immediately) and the available limit sufficient to meet your obligations to TelphinUSA. If any Credit Card or Pay Pal transaction fails, TelphinUSA reserves the right to immediately terminate the Service. You agree that TelphinUSA can automatically charge your Credit Card or Pay Pal account for any amounts outstanding that are either past due or are due at the time of termination of the Agreement. You agree that TelphinUSA can charge the Credit Card or Pay Pal account for up to thirty days after this agreement is terminated if TelphinUSA determines that there are amounts due on your account. You agree that TelphinUSA can automatically charge your Credit Card or Pay Pal account for any taxes and usage fees on the TelphinUSA's Service provided to you, if those tax or usage charges are imposed upon TelphinUSA by valid taxation authorities in the applicable jurisdictions. You further agree that, if those taxes are imposed on TelphinUSA retroactively, TelphinUSA can charge your credit card retroactively as well. You agree that if TelphinUSA is unable to charge your credit card for the full amount owed to TelphinUSA at any time, you will be responsible for TelphinUSA's full expenses on collection agencies and lawyers to collect the money owed to TelphinUSA, in addition to a 1.5% monthly interest charge on the amount you owe.

3. Allowed Personal Use

When you choose to subscribe to any of TelphinUSA's "Personal Plans", TelphinUSA is providing this Service to you entirely and only for your personal use. The Service cannot be used for any business use whatsoever. This Service cannot be used for any commercial, professional, telemarketing, transfer or resale, or even home-office purposes. VERY IMPORTANT: TelphinUSA can, at its sole discretion and without any additional evidence, determine that the way you use TelphinUSA's Service is not consistent with regular personal use of phone services. You agree that in such a case, TelphinUSA can immediately terminate your Service or charge your credit card for the periods in which the use of Service did not correspond to Personal Use at a higher rate, or both - as TelphinUSA deems appropriate.

4. Inaccessible Numbers and Services

You agree that the following numbers will not be accessible to you when you subscribe to TelphinUSA Service:

 - VERY IMPORTANT: There is no way to use 911 or E911 number from TelphinUSA Service. You agree that you or anyone using the phone with TelphinUSA's Service will know that 911 or E911 Emergency Response Services are not accessible from TelphinUSA phones. It is a good idea for you to maintain other ways of accessing 911 services.
 - 900 numbers are not accessible from TelphinUSA Service
 - 0 (Operator) is not accessible from TelphinUSA Service
 - 411 (Directory Assistance) is not accessible from TelphinUSA Service
 - Collect calls cannot be accepted by TelphinUSA Service
 - TelphinUSA Service will not work in case of power failure
 - TelhinUSA Service will not work in case your access to Internet fails

It is important that you understand that TelphinUSA's Service is not intended as a full and complete replacement of your existing land-line telephone service. TelphinUSA's Service does not provide features and services that regular telephone services provide - some are listed above and there may be others. Furthermore, TelphinUSA's Service may be regulated differently and may have different applicable taxes and usage fees than the regular telephone service - and the differences may vary by country and location.

5. Compliance with Laws

You agree that you will not use TelphinUSA Service or associated equipment for any purposes whatsoever that are illegal or unlawful or intended to avoid any payments lawfully due to TelphinUSA or any governmental agencies. You agree to use TelphinUSA's Service in compliance with the relevant laws and regulations: The Laws of the location where you use the TelphinUSA service; Federal Laws of The United States of America; Massachusetts State Laws; and International Laws. That includes paying applicable taxes and usage fees, paying for TelphinUSA's Service with valid credit cards, and not conducting any illegal activities over or with the use of the phone provided by TelphinUSA's Service. You agree to honor the Copyrights and Trademarks of all parties involved in the provision of TelphinUSA's Service. You agree to abide by usage and warranty rules of all manufacturers of hardware and software provided to you in provisioning of the TelphinUSA's Service. You further agree that TelphinUSA can at its sole discretion discontinue your Service and/or report your activities to the appropriate law-enforcement agencies if TelphinUSA determines that your use of TelphinUSA Service does not adhere to laws and regulations.

6.1 Agreement Termination by you

You can terminate this agreement at any time for any reason. When you terminate this agreement, you agree that TelphinUSA will automatically charge your credit card for all charges outstanding by that time plus $50.00. If you return the device provided to you by TelphinUSA in good working condition within 30 days of terminating this agreement, $50.00 will be credited to your credit card account.

6.2 Agreement Termination by TelphinUSA for violation by you of this Agreement

You agree that TelphinUSA can terminate this agreement if it determines that you have violated a pertinent clause in this agreement. In this case TelphinUSA will charge your credit card for the full month plus any outstanding amounts plus $50.00.

6.3 Agreement Termination by TelphinUSA for any other reason

You agree that TelphinUSA may terminate this agreement for any reason. In this case TelphinUSA will charge your credit card for the amount due up to the date of termination. You will not be charged for the remainder of the month. You will be charged an additional $50.00. If you return the device provided to you by TelphinUSA in good working condition within 30 days of terminating this agreement, $50.00 will be credited to your credit card account.

7. Limits of Liability

In no case and under no circumstances shall TelphinUSA's, and its Affiliated Entities and their respective directors, employees and agents liability exceed the amount you actually paid to TelphinUSA.

In no event shall TelphinUSA, and its Affiliated Entities and their respective directors, employees and agents be liable to you for any special, incidental, or consequential damages arising from or related to your use of TelphinUSA's Service - even if TelphinUSA has been advised of the possibility of such damages. Indirect, Special, or Consequential damages include, without limitations, damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data or interruption of data processing, or information system, or any other commercial damages or losses, or any other damages including injury.

8. TelphinUSA is a Reseller

You understand that TelphinUSA does not actually provide the Service to you. TelphinUSA is a reseller of the service provided by Telphin - a Russian Corporation that provides the service from outside of the United States. As a service provided by a foreign company, TelphinUSA's Service may be regulated differently than a service provided by a US corporation.

9. Warranties

TelphinUSA makes no warranties, whether express, implied, or statutory, including all limited warranties of merchantability and fitness for a particular purpose. Further, TelphinUSA does not warrant, guarantee, or make any representations that any devices provided by TelphinUSA will be free from defects or that their use of the use of TelphinUSA Service will be uninterrupted or error-free or free from loss of content or degradation of quality or make any other representations regarding the use or the results of the use of the devices and Service in terms of correctness, accuracy, reliability, or otherwise. Some of the devices delivered by TelphinUSA to you include limited Warranties by their manufacturers. You agree to accept those warranties and agree that TelphinUSA provides no further warranties beyond those provided by the manufacturer.

10. Future changes to the agreement

TelphinUSA may change this Agreement in the future. If we change the Agreement, we will email the updated Agreement to you and post it on our Web site. You agree that the new Agreement's terms and conditions will apply to your TelphinUSA Service and will supersede the current Agreement's terms and conditions as long as you continue to use TelphinUSA's Service.

11. Indemnification

You will indemnify TelphinUSA and its Affiliated Entities and their respective directors, employees and agents against any and all liability that arises from breach of this contract, and hold TelphinUSA harmless from and against any and all damages, costs and expenses arising from any use of the Service, including the reasonable fees and expenses of the attorneys engaged by TelphinUSA for the defense against such claims or allegations. This section will survive the termination of this Agreement.

12. Terms of Money Back Guarantee

TelphinUSA offers a 15-day money back guarantee that will refund your activation fee, prorated amount of your first monthly fee, and shipping charges, if you cancel your service within 15 days of signing up and return the device sent to you by TelphinUSA in good working order within 5 business days of cancellation.

You agree that The Money Back Guarantee Will Not Apply if you exceed 500 minutes of talk time between the time you sign up for the TelphinUSA service and the time you cancel it. Furthermore, TelphinUSA will not refund any other charges that you may have accrued while using the service, regardless of the reasons for accruing those charges.

TelphinUSA reserves the right to terminate or revoke the Money-Back Guarantee at any time, without prior notice.

13. Dispute Resolution

You agree to let us know of any disputed amount charged to your credit card by TelphinUSA within 10 business days of receiving your credit card statement. If you do not notify us within 10 business days, you agree to abide by and not dispute the charges any further.

You agree that, for any disputes related to this Agreement TelphinUSA, you will allow at least 30 days after the dispute arises for TelphinUSA to attempt to resolve the dispute amicably. You agree that all disputes related to this Agreement that cannot be resolved amicably will be resolved by arbitration and not in court. The arbitration will use the procedures described in the American Arbitration Association's ("AAA") Supplementary Procedures for Consumer-Related Disputes. You agree that you have at most one year to file the dispute for arbitration.

14. Governing Law

This Agreement shall be governed by the laws of the Commonwealth of Massachusetts.

15. Entire Agreement

This Agreement - in its most recent form - constitutes the entire agreement between you and TelphinUSA and governs your use of the TelphinUSA's Service.

16. Severability

If any part of this Agreement is legally declared invalid or unenforceable, all other parts of this Agreement are still valid and enforceable. Such invalidity or non-enforceability will not invalidate or render unenforceable any other portion of this Agreement.

17. Assignment

TelphinUSA may assign all or part of its rights or duties under the Agreement without notifying you. You may not assign the Agreement or the Service or Device without prior written consent by TelphinUSA.

18. Survival

The provisions of this Agreement relating to indemnification, limitations on liability, warranty limitations and disclaimers, resolution of disputes, billings and your obligation to pay for the Service provided and any additional usage charges shall survive the termination of the Agreement.

Last Updated August 19, 2005

Business Service Plan Terms and Conditions

This is an Agreement between TelphinUSA Inc. and the Customer - a sole proprietor or a Company - (a.k.a. "you") for the provisioning of Telephone Communications Services ("Service"). This Agreement is both for the Service itself and any devices that TelphinUSA may send you in the process of delivering that Service.

To sign up for TelphinUSA's Service, you must read, understand, and agree to the terms and conditions of this Agreement. If you are not of legal age, or if you have not read this Agreement in full, or if you do not agree with anything in this Agreement, you cannot subscribe to TelphinUSA's Service. If you have already done so, you have to cancel the Service immediately. To cancel the service, call the TelphinUSA number or send an email to the address listed on our web site at www.telphinusa.com.

1. Term of Agreement

This Agreement goes into effect on the day you subscribe to TelphinUSA Service. It remains in effect until the last day of the month in which either you or TelpinUSA terminates the Agreement.

2. Payment

You agree that, at commencement of this Agreement, you will pay for all applicable Setup Fees and Monthly Charges. The Monthly Charge for the month after commencement will be prorated for the number of days remaining in that month. On the first day of each subsequent month, you will pay the Monthly Charges for the entire upcoming month. On the last day of each subsequent month, you will be receive an invoice by email for any additional charges accumulated by you during that month. You will pay for those charges within 15 days of receiving the invoice. All of your payments will be made by valid credit card or Pay Pal account. You authorize TelphinUSA to automatically bill the Credit Card for the first payment and the subsequent Monthly Charges. You agree that it is your responsibility to ensure that the Credit Card or Pay Pal information is current and accurate at all times (for example, if the card is lost or stolen and you get a replacement with a different card number, you will contact TelphinUSA and provide the new card number immediately) and the available limit sufficient to meet your obligations to TelphinUSA. If any Credit Card or Pay Pal transaction fails, TelphinUSA reserves the right to immediately terminate the Service. You agree that TelphinUSA can automatically charge your Credit Card or Pay Pal account for any amounts outstanding that are either past due or are due at the time of termination of the Agreement. You agree that TelphinUSA can charge the Credit Card or Pay Pal account for up to thirty days after this agreement is terminated if TelphinUSA determines that there are amounts due on your account. You agree that TelphinUSA can automatically charge your Credit Card or Pay Pal account for any taxes and usage fees on the TelphinUSA's Service provided to you, if those tax or usage charges are imposed upon TelphinUSA by valid taxation authorities in the applicable jurisdictions. You further agree that, if those taxes are imposed on TelphinUSA retroactively, TelphinUSA can charge your credit card retroactively as well. You agree that if TelphinUSA is unable to charge your credit card for the full amount owed to TelphinUSA at any time, you will be responsible for TelphinUSA's full expenses on collection agencies and lawyers to collect the money owed to TelphinUSA, in addition to a 1.5% monthly interest charge on the amount you owe.

3. Allowed Business Use

When you choose to subscribe to any of TelphinUSA's "Business Plans", TelphinUSA is providing this Service to you entirely and only for your business use in line with this Agreement. In particular, you agree that

a. You will not resell this Service nor transfer this Service to anyone without written agreement by TelphinUSA.
b. You will not use TelphinUSA Service for telemarketing
c. You will not connect TelphinUSA Service to an auto-dialer
d. You will not use TelphinUSA Service in a call center
e. You will not combine multiple internal lines into one TelphinUSA connection either via call forwarding or by any other means
f. You will not use TelphinUSA Service for any other continuous or overly long connections
g. You will not use TelphinUSA Service for fax broadcasting

VERY IMPORTANT: TelphinUSA can, at its sole discretion and without any additional evidence, determine that the way you use TelphinUSA's Service is not consistent with the allowed business use of phone services. You agree that in such a case, TelphinUSA can immediately terminate your Service and charge your credit card for the periods in which the use of Service did not correspond to the allowed business use at a per minute rate for each minute of excessive or disallowed use as determined by TelphinUSA.

4. Inaccessible Numbers and Services

You agree that the following numbers will not be accessible to you when you subscribe to TelphinUSA Service:

  - VERY IMPORTANT: There is no way to use 911 or E911 number from TelphinUSA Service. You agree that you or anyone using the phone with TelphinUSA's Service will know that 911 or E911 Emergency Response Services are not accessible from TelphinUSA phones. It is a good idea for you to maintain other ways of accessing 911 services.
  - 900 numbers are not accessible from TelphinUSA Service
  - 0 (Operator) is not accessible from TelphinUSA Service
  - 411 (Directory Assistance) is not accessible from TelphinUSA Service
  - Collect calls cannot be accepted by TelphinUSA Service
  - TelphinUSA Service will not work in case of power failure
  - TelhinUSA Service will not work in case your access to Internet fails

It is important that you understand that TelphinUSA's Service is not intended as a full and complete replacement of your existing land-line telephone service. TelphinUSA's Service does not provide features and services that regular telephone services provide - some are listed above and there may be others. Furthermore, TelphinUSA's Service may be regulated differently and may have different applicable taxes and usage fees than the regular telephone service - and the differences may vary by country and location.

5. Compliance with Laws

You agree that you will not use TelphinUSA Service or associated equipment for any purposes whatsoever that are illegal or unlawful or intended to avoid any payments lawfully due to TelphinUSA or any governmental agencies. You agree to use TelphinUSA's Service in compliance with the relevant laws and regulations: The Laws of the location where you use the TelphinUSA service; Federal Laws of The United States of America; Massachusetts State Laws; and International Laws. That includes paying applicable taxes and usage fees, paying for TelphinUSA's Service with valid credit cards, and not conducting any illegal activities over or with the use of the phone provided by TelphinUSA's Service. You agree to honor the Copyrights and Trademarks of all parties involved in the provision of TelphinUSA's Service. You agree to abide by usage and warranty rules of all manufacturers of hardware and software provided to you in provisioning of the TelphinUSA's Service. You further agree that TelphinUSA can at its sole discretion discontinue your Service and/or report your activities to the appropriate law-enforcement agencies if TelphinUSA determines that your use of TelphinUSA Service does not adhere to laws and regulations.

6.1 Agreement Termination by you

You can terminate this agreement at any time for any reason. When you terminate this agreement, you agree that TelphinUSA will automatically charge your credit card for all charges outstanding by that time plus $50.00. If you return the device provided to you by TelphinUSA in good working condition within 30 days of terminating this agreement, $50.00 will be credited to your credit card account.

6.2 Agreement Termination by TelphinUSA for violation by you of this Agreement

You agree that TelphinUSA can terminate this agreement if it determines that you have violated a pertinent clause in this agreement. In this case TelphinUSA will charge your credit card for the full month plus any outstanding amounts plus $50.00.

6.3 Agreement Termination by TelphinUSA for any other reason

You agree that TelphinUSA may terminate this agreement for any reason. In this case TelphinUSA will charge your credit card for the amount due up to the date of termination. You will not be charged for the remainder of the month. You will be charged an additional $50.00. If you return the device provided to you by TelphinUSA in good working condition within 30 days of terminating this agreement, $50.00 will be credited to your credit card account.

7. Limits of Liability

In no case and under no circumstances shall TelphinUSA's, and its Affiliated Entities and their respective directors, employees and agents liability exceed the amount you actually paid to TelphinUSA. In no event shall TelphinUSA, and its Affiliated Entities and their respective directors, employees and agents be liable to you for any special, incidental, or consequential damages arising from or related to your use of TelphinUSA's Service - even if TelphinUSA has been advised of the possibility of such damages. Indirect, Special, or Consequential damages include, without limitations, damages for loss of goodwill, work stoppage, computer failure or malfunction, loss of data or interruption of data processing, or information system, or any other commercial damages or losses, or any other damages including injury.

8. TelphinUSA is a Reseller

You understand that TelphinUSA does not actually provide the Service to you. TelphinUSA is a reseller of the service provided by Telphin - a Russian Corporation that provides the service from outside of the United States. As a service provided by a foreign company, TelphinUSA's Service may be regulated differently than a service provided by a US corporation.

9. Warranties

TelphinUSA makes no warranties, whether express, implied, or statutory, including all limited warranties of merchantability and fitness for a particual purpose. Further, TelphinUSA does not warrant, guarantee, or make any representations that any devices provided by TelphinUSA will be free from defects or that their use of the use of TelphinUSA Service will be uninterrupted or error-free or free from loss of content or degradation of quality or make any other representations regarding the use or the results of the use of the devices and Service in terms of correctness, accuracy, reliability, or otherwise. Some of the devices delivered by TelphinUSA to you include limited Warranties by their manufacturers. You agree to accept those warranties and agree that TelphinUSA provides no further warranties beyond those provided by the manufacturer.

10. Future changes to the agreement

TelphinUSA may change this Agreement in the future. If we change the Agreement, we will email the updated Agreement to you and post it on our Web site. You agree that the new Agreement's terms and conditions will apply to your TelphinUSA Service and will supersede the current Agreement's terms and conditions as long as you continue to use TelphinUSA's Service.

11. Indemnification

You will indemnify TelphinUSA and its Affiliated Entities and their respective directors, employees and agents against any and all liability that arises from breach of this contract, and hold TelphinUSA harmless from and against any and all damages, costs and expenses arising from any use of the Service, including the reasonable fees and expenses of the attorneys engaged by TelphinUSA for the defense against such claims or allegations. This section will survive the termination of this Agreement.

12. Terms of Money Back Guarantee

TelphinUSA offers a 15-day money back guarantee that will refund your activation fee, prorated amount of your first monthly fee, and shipping charges, if you cancel your service within 15 days of signing up and return the device sent to you by TelphinUSA in good working order within 5 business days of cancellation. You agree that The Money Back Guarantee Will Not Apply if you exceed 500 minutes of talk time between the time you sign up for the TelphinUSA service and the time you cancel it. Furthermore, TelphinUSA will not refund any other charges that you may have accrued while using the service, regardless of the reasons for accruing those charges. TelphinUSA reserves the right to terminate or revoke the Money-Back Guarantee at any time, without prior notice.

13. Dispute Resolution

You agree to let us know of any disputed amount charged to your credit card by TelphinUSA within 10 business days of receiving your credit card statement. If you do not notify us within 10 business days, you agree to abide by and not dispute the charges any further. You agree that, for any disputes related to this Agreement TelphinUSA, you will allow at least 30 days after the dispute arises for TelphinUSA to attempt to resolve the dispute amicably. You agree that all disputes related to this Agreement that cannot be resolved amicably will be resolved by arbitration and not in court. The arbitration will use the procedures described in the American Arbitration Association's ("AAA") Supplementary Procedures for Consumer-Related Disputes. You agree that you have at most one year to file the dispute for arbitration.

14. Governing Law

This Agreement shall be governed by the laws of the Commonwealth of Massachusetts.

15. Entire Agreement

This Agreement - in its most recent form - constitutes the entire agreement between you and TelphinUSA and governs your use of the TelphinUSA's Service.

16. Severability

If any part of this Agreement is legally declared invalid or unenforceable, all other parts of this Agreement are still valid and enforceable. Such invalidity or non-enforceability will not invalidate or render unenforceable any other portion of this Agreement.

17. Assignment

TelphinUSA may assign all or part of its rights or duties under the Agreement without notifying you. You may not assign the Agreement or the Service or Device without prior written consent by TelphinUSA.

18. Survival

The provisions of this Agreement relating to indemnification, limitations on liability, warranty limitations and disclaimers, resolution of disputes, billings and your obligation to pay for the Service provided and any additional usage charges shall survive the termination of the Agreement.

Last Updated August 19, 2005

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